This Privacy Policy explains how Taichity.com collects, uses, discloses, and protects your personal information when you visit https://taichity.com/, purchase a digital program, create an account, access course materials, or contact support.

1. Identity and Contact

2. Personal Information We Collect

• Identity data: first name, last name, and account name if provided.
• Contact data: email address, billing details, and any information you include when contacting support.
• Order data: product purchased, order ID, payment status, refund status, and access status.
• Payment data: payment token, masked card details, transaction ID, and payment confirmation. We do not store full card numbers.
• Access data: login activity, program access records, downloads, video/course access events, and technical support history.
• Usage data: pages visited, clicks, IP address, device type, browser, and general interaction with the website.
• Marketing data: newsletter opt-in, email engagement, advertising interactions, and cookie consent preferences.
• Technical data: cookie IDs, server logs, user-agent string, error reports, and security logs.

We do not knowingly collect personal information from children. Our digital program and website are intended for adults.

3. How We Use Your Information

4. Sharing of Personal Information

We share personal information only when necessary to operate Taichity.com, provide digital access, process payments, communicate with customers, maintain security, or comply with legal obligations.

• Payment processors and checkout providers.
• Email, customer support, and course-access service providers.
• Website hosting, analytics, security, and technical service providers.
• Advertising or marketing platforms only where permitted by your consent settings.
• Professional advisers or public authorities where legally required.

We do not sell or rent your personal information.

5. Cookies and Tracking

Taichity.com may use cookies, pixels, and similar technologies to keep the website working, remember preferences, improve performance, measure traffic, and support marketing where allowed. You can control cookies through your browser settings and any cookie consent tool available on the website.

6. International Data Transfers

Because online services may use providers in different countries, your personal information may be processed outside your country of residence. Where required, we use appropriate safeguards such as contractual protections, security controls, and service-provider commitments.

7. Data Retention

• Order, invoice, and payment records: kept as needed for tax, accounting, fraud-prevention, and legal purposes.
• Customer support messages: kept as long as needed to resolve issues and maintain service history.
• Digital access records: kept while your access is active and as needed for support or security.
• Marketing consent records: kept until withdrawal and as needed to show consent history.
• Analytics and technical logs: kept only as long as reasonably needed for performance, security, and troubleshooting.

8. Your Rights

Depending on your location, you may have the right to request access, correction, deletion, restriction, portability, objection, withdrawal of consent, or information about how your data is used.

To make a privacy request, email taichity.help@gmail.com with the subject line “Data Request”. We may need to verify your identity before completing the request.

9. Security

We use reasonable technical and organizational measures to protect personal information. No online service can guarantee absolute security, but we work to keep Taichity.com, customer access, and order information protected.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.